AA Insurance

AA Insurance
Company typeLimited Liability Company
IndustryInsurance
Founded1994; 32 years ago
Headquarters,
ProductsCar, Home, Contents Insurance
Number of employees
1000+
Websiteaainsurance.co.nz

AA Insurance is an independently operated, New Zealand-based joint venture between the New Zealand Automobile Association (NZAA) and Suncorp Group. The company offers home, contents, car insurance, and small business insurance.

History

[edit]

Launched in 1994, the company underwrites its own policies and sells direct to New Zealanders..[1]

In 2021, AA Insurance was named New Zealand Insurance Industry Award Direct General Insurance Company of the Year for the seventh time.[2]

In 2024 AA Insurance was ordered to pay a $6 million penalty for misleading practices and overcharging customers. The company improperly overcharged customers around $11 million. AA Insurance acknowledged its mistakes and issued a public apology.[3]

In late December 2025, AA Insurance temporarily halted the issuing of new home, landlord and business insurance policies in the town of Westport due to the coastal town's high flood risk.[4] In early February 2026, the company stopped issuing new home insurance policies in Woodend due to the town's earthquake risk.[5]

References

[edit]
  1. ^ "Our company and our people | AA Insurance". www.aainsurance.co.nz. Retrieved 2017-09-19.
  2. ^ Stepanova, Ksenia. "ANZIIF reveals 2021 New Zealand Insurance Awards winners". www.insurancebusinessmag.com. Retrieved 2022-10-03.
  3. ^ Libatique, Roxanne. "Insurer hit with hefty penalty for misleading discounts and overcharges". Insurance Business Magazine. Retrieved 26 November 2025.
  4. ^ Newton, Kate (29 January 2026). "Insurer temporarily halts new policies in Westport due to flood risk". Archived from the original on 2 February 2026. Retrieved 3 February 2026.
  5. ^ Newton, Kate (3 February 2026). "Second town red-listed by AA Insurance for new home insurance policies". RNZ. Archived from the original on 3 February 2026. Retrieved 3 February 2026.
[edit]